Built for businesses of all sizes
Start delighting your employees for as little as £199 / month
Essential
- Initial setup
- 1 chatbot
- 1 language
- Update answers via web UI
- Up to 100 stored answers
- Chatbot analytics
- 3 months data retention
- Basic Web widget
- Handover to email
Standard
- All Essential features plus:
- Up to 1,000 stored answers
- 12 months data retention
- Handover to ticketing system
- Slack, Microsoft Teams and Workplace integration
- Employee pulse surveys
Enterprise
- All Standard features plus:
- Unlimited stored answers
- Negotiable data retention
- Multiple languages
- Custom bot logic
- Handover to live chat
- Integrations with HRMS (Human Resource Management Systems)
Frequently Asked Questions
What is included in the initial setup?
The initial setup includes setting up the chatbot with the questions from your FAQ or chat transcripts.
What is human handover?
When the chatbot cannot answer a user question, it can suggest handing over the query to a rep.
What is a stored answer?
Stored answers are all possible answer the chatbot can provide to your customers. A stored answer can be triggered by a number of different questions (e.g. “what’s our notice period”, “how long is my notice” and “notice policy” could all trigger the same stored answer)
What's the difference between standard and custom chatbot flow?
The standard chatbot flow will request users to input their question and display related answers in a text format. Custom chatbots flows can include conditions and can display data coming from external APIs.
How can I pay?
You can pay via credit card or invoice.
What if I need multiple chatbots?
Multiple chatbot can be necessary if you want to keep complete separation of answers (e.g. if you have two different companies or branches). Bulk discounts are available when you buy multiple chatbots.
Is my data secure?
Absolutely! We follow industry best practices to ensure that both your data and user account are kept safe, and all communication with our servers is done via secure HTTPS connection. We also take regular automated and encrypted backups of your data.
Is there a minimum contract duration?
The minimum contract duration is 3 months.
