Start reducing your support volume for as little as £499 / month
The initial setup includes setting up the chatbot with the questions from your FAQ or chat transcript.
When the chatbot cannot answer a user question, it can suggest handing over the query to a rep.
Stored answers are all possible answer the chatbot can provide to your customers. A stored answer can be triggered by a number of different questions (e.g. “what’ your refund policy”, “how do I get a refund” and “I want a refund” could all trigger the same stored answer)
The standard chatbot flow will request users to input their question and display related answers in a text format. Custom chatbots flows can include conditions and can display data coming from external APIs.
You can pay via credit card or invoice.
WhatsApp chatbots have special requirements and pricing. They will therefore require extra setup in order to be built.
Absolutely! We follow industry best practices to ensure that both your data and user account are kept safe, and all communication with our servers is done via secure HTTPS connection. We also take regular automated and encrypted backups of your data.
Multiple chatbot can be necessary if you want to keep complete separation of answers (e.g. if you have two different products or services). Bulk discounts are available when you buy multiple chatbots.
The minimum contract duration is 3 months.