Conversational automation made simple

STEP 1

Send us your FAQ or chat transcripts

We’ll use existing FAQs or chat transcripts to extract the most common questions and answers. You don’t have them? Worry not, we can help you define a first list.

answerbank

STEP 2

We setup your chatbot and your dashboard

Using all the questions and answers defined in step 1 we setup your chatbot. We also provide access to a dashboard where you can see and edit your questions and answers.

STEP 3

Customers start getting great support in no time

It’s now time to launch! We publish our chatbot on your website or your preferred messaging interface. Your customers are delighted with the speed of support.

chat bot
Insight tab

STEP 4

Iterate on the answers, filling the gaps you discover

Our powerful dashboard unveil the questions the chatbot is not able to support. You can then map those question to existing answers or create new answers. No time for that? With our all-included support package we do that for you.

Start automating your customer conversations today

Book a demo with our awesome customer team

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