We’ll use existing FAQs or chat transcripts to extract the most common questions and answers. You don’t have them? Worry not, we can help you define a first list.
Using all the questions and answers defined in step 1 we setup your chatbot. We also provide access to a dashboard where you can see and edit your questions and answers.
It’s now time to launch! We publish our chatbot on your website or your preferred messaging interface. Your customers are delighted with the speed of support.
Our powerful dashboard unveil the questions the chatbot is not able to support. You can then map those question to existing answers or create new answers. No time for that? With our all-included support package we do that for you.